अरेबियन जर्नल ऑफ बिजनेस एंड मैनेजमेंट रिव्यू

Business Process Management (BPM) uses methodologies to uncover, model, analyse, measure, enhance, and optimise corporate strategy and processes. While it is sometimes confused with task and project management, its reach is far broader. Task management focuses on specific tasks, whereas BPM looks at the entire process from beginning to end. Project management relates to a one-time scope of work, whereas BPM is concerned with repeated processes. Organizations can improve their whole operations through continual process reengineering, resulting in increased efficiencies and cost savings. BPM approaches such as six sigma and lean principles are examples of this notion. Corporate process management suites can coordinate people, systems, information, and material to achieve business results by including advanced analytics, activity monitoring, and decision management capabilities. As a result, they've proved very useful in speeding up digital transformation plans.

The sharing economy, which is regarded as a role model for the new economy, has allowed idle resources to be employed once more. The extent of the sharing economy has been enlarged through the use of digital platforms thanks to advancements in network technology. To the best of our knowledge, no research have looked into a pet boarding platform for the sharing economy in the literature. The digital pet boarding platform offered by Rover.com, which has the largest market share in the globe, was chosen as the research subject for an in-depth case study in this study's burgeoning pet care sector. We employed case information, industry profile analysis, and papers and journals as our three types of secondary data analysis.