स्वास्थ्य एवं चिकित्सा सूचना विज्ञान जर्नल

Patient Safety Narratives as a Key to Promoting Quality Measurement

Abstract

Chen Liang

With the maturation of the patient safety event reporting, key challenges emerged to explain why measurable outcomes in improving patient safety have been limited. One of the challenges is concerned with the relatively slow development of reporting, collecting, analysing narrative portion of the reports. The paper details how narratives construct the knowledge of patient safety events, why it is important to analyse narratives, and how narratives can promote quality measurement from the perspective of informatics.